AOA Help Center and FAQs

Welcome to AOA Help and FAQs 

Other ways to reach us:

    • Popular Articles

    • Can the AOA help me with a concern about my eyes?

      The American Optometric Association (AOA) is a membership organization and does not see patients directly nor provide medical advice. We would advise that you consult with your doctor regarding this issue. Please refer to our website to find a doctor ...
    • How can paraoptometric staff join as associate members?

      American Optometric Association member doctors can visit AOA.org and under the “Member Center” tab select “MyAOA”. Once logged in, the doctor can click "Staff Membership" to add staff to their accounts. After a staff member is added, it usually takes ...
    • How can I join The American Optometric Association (AOA)?

      To join the American Optometric Association, visit this link and select the category which best identifies you. Here you can learn more about the requirements and proceed with the join process. As a doctor of optometry, you can also join via your ...
    • How do I reset my password?

      To reset your password, click this link and enter the primary email address currently associated with your AOA member account and click the blue "Send Reset Password" button. Need help? Send us a live chat! Access the chat feature in the lower right ...
    • What if I forgot my username?

      If you forgot your AOA username, click this link and enter the primary email address currently associated with your AOA member account and click the blue "Send Username" button. Need help? Send us a live chat! Access the chat feature in the lower ...
    • Recent Articles

    • How do I retrieve a copy of my Optometry’s Meeting® CE transcript?

      The AOA's continuing education (CE) credit-claiming hub, powered by Credivera, offers a secure exchange for verifiable credentials. Credivera is the world's first platform where users can efficiently manage their credentials, securely share them and ...
    • Where can I access news releases and campaign materials?

      The AOA reaches out to media outlets across the country to inform consumers of the importance of eye health and vision care provided by doctors of optometry. You can do the same in your local community by utilizing the customizable resources on this ...
    • How can I get information on upcoming webinars and live events?

      Stay informed about upcoming AOA webinars and live events by visiting our Calendar of Events page. There you can explore all scheduled programs and access complete details for each session—including registration information, dates, descriptions and ...
    • How do I access online AOA CE?

      AOA’s member-exclusive centralized education portal, EyeLearn, offers an expanding online catalog of educational modules, webinars and resources to help advance clinical proficiencies, the practice of contemporary optometry, and practice management ...
    • Does AOA membership always include affiliate membership?

      In most cases, if you are a US Doctor of Optometry, AOA membership is a dual membership that includes your state optometric association or affiliate such as Armed Forces Optometric Society (AFOS). Some membership categories - mostly non-optometrists ...